You are here: Home > Contact Us > Cardholder check
Cardholder check

If you are unable to purchase or receive an error message you may have to register your card for online purchases with Visa or Mastercard

Cardholder check - Verified by Visa and Mastercard® SecureCodeTM schemes

Please make sure that you have registered your card for online purchases. Verified by Visa & Mastercard Securecode passwords have been introduced to further safeguard payments over the internet.

Please see the following links for further information;

http://www.visaeurope.com/personal/onlineshopping/main.jsp

http://www.mastercard.com/securecd/welcome.do

Please note the Familyrelatives.com login password is not the same as the Verified by Visa and Mastercard® SecureCodeTM password. If you are concerned about this please contact your bank or check your card issuer's web site for further information about credit card security.

If you are unable to purchase Contact Us

 

 

 

 

Hints & Tips

Please remember to include the Card security code when purchasing these are the last three digits on the back of your card above the signature strip. 

The Cardholder information page is pre-filled from your registration details. If any of your details require changing, go to MyAccount and Update Personal Details or Update Email Address and return to the Payment pages.

 

 

 
   
 

 

 

   
Beta Version

New Website in Beta

Why Beta? Well because we think that we can always improve, from the quality and range of the historical records to your experience and interaction on our website with our emphasis on ease of use and lower cost.

We have many changes to come on Familyrelatives.com over the next few months from Calendar’s to Photo Albums, to Family Tree software, to Family & Friend inclusion and we would love your feedback and interaction.